Frequently Asked Questions

  • Q: Do I need a doctor's referral for an appointment?
    • A: Yes. In the State of Texas, a prescription is required for physical therapy. By law, we cannot accept prescriptions over 30 days old.
  • Q: How long will my visit take?
    • A: Your first visit, also called the initial evaluation, typically lasts an hour. Follow-up sessions range from 45 minutes to an hour depending on the diagnosis and nature of your condition. You and your therapist will partner to tailor your treatment plan based on your goals and needs.
  • Q: What forms of payment or insurance do you accept?
    • A: Richardson Spine and Sports Therapy is an in-network provider for most managed healthcare plans. Please contact us to confirm that we accept your insurance. All out of pocket expenses, including copays, may be paid with cash, check, or a major credit card.
  • Q: Do you need my medical history?
    • A: Yes, before your appointment, please visit out Forms page in the patient center to print and complete your forms prior to your appointment. This will expedite your visit and allow our staff to determine if there are any preconditions that may need to be considered in your treatment plan.
  • Q: What should I wear to my therapy session?
    • A: We recommend you wear loose fitting clothing and comfortable shoes. Additionally, please bring any braces, splints, or similar equipment that you are using. Do not wear jeans or other restrictive clothing.
  • Q: What do I need to bring to my therapy session?
    • A: For your first visit, bring a photo ID, your insurance card, any paper referrals, insurance pre-authorization, prescriptions, and any copies of diagnostic tests or procedures.
  • Q: Does physical therapy hurt?
    • A: Physical therapy should not hurt for the majority of conditions, but there may be a small amount of muscle soreness 1-2 days following an initial evaluation and at the start of an exercise program. We encourage consistent performance of the individual home exercise program and the use of ice for 10-15 minutes post-exercise. If any activity causes significant pain, you should stop and call your physical therapist immediately.
  • Q: Does my physical therapist communicate with my doctor?
    • A:Following your initial evaluation your therapist will fax a copy of your evaluation to the referring physician. We also fax all pertinent progress notes and discharge summaries. If necessary, the therapist will call your physician with any questions regarding progress or diagnosis. It's expected that a patient inform the physical therapist of all upcoming doctor appointments.

Have more questions? Call our business office at 214.575.4040 and speak with any member of our staff. We are here to help with any questions or concerns you have.